By Ben | November 14, 2009
More good writing from the Economist, this time about the notion of building a portfolio career. For anyone who hasn’t come across the idea before, having a portfolio career is about freelancing to use the best of your competencies, possibly for a range of clients, but possibly also for just one or two. It is [...]
Every business has customers. And generally speaking the cost of selling to an existing customer is far less than the cost of acquiring a new customer. Thus businesses will value highly any employees who can demonstrably assist with maintaining good customer relations. So how can you demonstrate expertise in customer service? The key thing to [...]
I have been thinking a lot about planning this week as we see reruns of that great JFK speech setting out his vision of putting a man on the moon:
“We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are [...]
Consider a secretarial pool in a large multi-national. Processes have been established which work. But everyone knows that things could be done better. Does anyone do anything about it? Or does everyone just accept the status quo? To be a change agent you have to be prepared to challenge the status quo and to achieve [...]
One of my top recommended reads is The McKinsey Quarterly, which succeeds in combining well-written analysis of current business issues with a fresh take on how opportunities are presenting themselves, often through new technologies. This article entitled ‘upgrading talent‘ from Dec. 2008 shows the importance of promoting your talents within your current role: when redundancies [...]
Posted in Post-Trivialism | Also tagged Redundancy |
What is leadership, and is it something you should be seeking to demonstrate in your resume? Of all the competencies, leadership is among the hardest to demonstrate; yet it is also among the most valuable for employers. Every business needs leaders and followers, ideally more of the latter. But leadership can exist at many levels [...]
By Ben | February 24, 2009
One of the current buzz words in HR is competencies. Rather than thinking of your lifetime’s achievements as a list of individual actions, the key is to analyse them and to work out what competencies you have gained as a result. A good example of a competency is teamwork - every project that you engage [...]
Posted in Posts | Tagged Competencies |